Terms of Service

These Terms of Service ("Terms") govern your access to and use of the porttum.shop website (the "Website") and any related services, features, content, or applications offered by Porttum (collectively, the "Services"). The Website and Services are operated by JIATAIHE LIMITED ("we," "our," "Porttum," or the "Company").

Please read these Terms carefully before using our Website.

By accessing, browsing, or using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use the Website or Services.

1. Website Use

Eligibility: You must be at least 18 years of age, or the age of majority in your jurisdiction, to use the Website and purchase products. By using the Website, you represent and warrant that you meet this requirement.

Account: You may be required to create an account to use certain features. You are responsible for maintaining the confidentiality of your account information and are responsible for all activities that occur under your account.

Prohibited Activities: You agree not to:

Use the Site for any illegal or unauthorized purpose.

Violate any laws in your jurisdiction (including, but not limited to, copyright laws).

Post or transmit any abusive, harassing, defamatory, obscene, or otherwise objectionable material.

Use any robot, spider, or other automated device to access the Site for any purpose without our express written permission.

Interfere with or disrupt the integrity or performance of the Site.

Attempt to gain unauthorized access to any part of the Site or its related systems.

2. Products, Orders, and Pricing

Product Information: We strive to display the colors and details of our products as accurately as possible. However, we cannot guarantee that your monitor's display of any color will be accurate.

Availability: All orders are subject to product availability. We reserve the right to discontinue any product at any time.

Pricing: The prices for our products are those listed on the Site. We reserve the right to change prices at any time without notice. All prices are in U.S. Dollars (USD) or other specified currencies.

Errors: If errors occur in pricing or product information, we reserve the right to cancel any orders resulting from such errors.

Order Acceptance: By placing an order, you agree to the purchase. We reserve the right to accept or reject your order for any reason, including due to inventory limitations, inaccuracies, or errors in product or pricing information.

3. Purchase and Payment

Payment Methods: We accept payment via the method specified during checkout. You represent and warrant that you have the legal right to use any payment method you provide.

Billing Information: You agree to provide current, complete, and accurate purchase and account information for all purchases made on our website.

4. Shipping and Delivery

For detailed information on shipping methods, costs, and delivery times, please refer to our separate Shipping Policy.

5. Returns, Refunds, and Exchanges

For detailed information on the process, timelines, and conditions for returns, refunds, and exchanges, please refer to our separate Return and Refund Policy.

6. Intellectual Property

All content on this Site, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Porttum/JIATAIHE LIMITED or its content suppliers and protected by international copyright, trademark, and other intellectual property laws. You may not use any Porttum trademark, logo, or other proprietary information without our express written consent.

7. User Content

If you submit any content to this Site (e.g., comments, messages, photos), you grant us a non-exclusive, royalty-free, perpetual, worldwide license to use, modify, publicly perform, publicly display, reproduce, and distribute such content in connection with the Site. You represent that you own or have the necessary rights to the content that you submit.

8. Disclaimer; Limitation of Liability

This Site and all products and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied.

To the maximum extent permitted by applicable law, Porttum and JIATAIHE LIMITED will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Site or Products.

Our total liability to you for any claim arising out of or related to these Terms or the Site, whether based in contract, tort, or otherwise, shall be limited to the amount you paid to us in the six (6) months prior to the event giving rise to the liability.

9. Indemnification

You agree to indemnify, defend, and hold harmless Porttum, JIATAIHE LIMITED, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, expenses, or debt arising out of: (i) your use and access of the Website; (ii) your breach of any term of these Terms; or (iii) your violation of any third-party rights.

10. Governing Law and Dispute Resolution

Governing Law: These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region of the People's Republic of China ("Hong Kong Law").

Dispute Resolution: Any dispute, controversy, claim, or disagreement arising out of or relating to these Terms ("Dispute") shall first be attempted to be settled through good faith negotiation between the parties.

Jurisdiction: If a Dispute cannot be resolved amicably, the parties irrevocably submit to the non-exclusive jurisdiction of the courts of the Hong Kong Special Administrative Region.

11. Changes to Terms of Service

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to the Website. You are responsible for checking our website periodically for changes. Your continued use of or access to the website following the posting of any changes to these Terms constitutes acceptance of those changes.

12. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Company Name: JIATAIHE LIMITED
Registered Address: Room A-7, 12/F, Astoria Building, 34 Ashley Road, Tsim Sha Tsui, Hong Kong